Business Planning & Mitigation

8/24/2022 (Permalink)

In recognition of the National Preparedness Month of September, we continue with some recommended business planning activities that should be performed to prepare organizations for potential hazards and emergencies that their businesses may encounter.  Whether there is a natural disaster such as a flood, tornado, or storm damage, a health hazard such as a viral epidemic or bacterial contamination, or other emergency due to an accident, equipment failure, or even an act of violence or terrorism, business emergency plans are essential for sustaining business operations and keeping staff and customers safe.

There are many resources organizations can use to plan for emergencies, including the Ready Business Toolkits put together by the U.S. Department of Homeland Security, which offer business leaders step-by-step guides to planning for specific types of emergencies.  Each toolkit contains the following sections: Identifying risk, Developing a plan, Taking action, and Being recognized and inspiring others (https://www.ready.gov/business).  Another resource is the SERVPRO Emergency Ready Profile, which can help minimize business interruptions by having an immediate plan of action and knowing what to do in advance should an emergency occur (https://ready.SERVPRO.com).  These and any other types of emergency preparedness plans should focus on prevention, mitigation actions, return to operations, and business continuity following a disaster. 

SERVPRO of Carleton/Maybee is here to help for your commercial mitigation needs.  We offer fire and water restoration services, mold remediation, and even biohazard cleanup.  This includes our Certified SERVPRO Cleaned program, which offers a high standard of cleaning for workplace COVID-19 infections and other viral pathogens.  Call us at (734) 299-7006 for a consultation and estimate whenever mitigation is needed for your business!

Flooding and Water Damage

8/10/2022 (Permalink)

Flooding is both a common weather and household hazard that can happen at any time.  Whether a flash flood from heavy rainfall or a flooded kitchen or basement from a broken pipe, floods can be dangerous and even potentially life-threatening, and can also cause extensive property damage.  However, there are certain things you can do to prepare for floods in order to minimize the effects in both situations (flash flooding or household water losses). 

Flash flooding can occur with little to no warning, within minutes to hours of a heavy rainfall, especially in low-lying areas that are in close proximity to small bodies of water such as rivers or streams.  Homeowners insurance policies generally do not cover this type of flooding, so additional flood insurance should be purchased in areas that are prone to flash floods (https://www.fema.gov/flood-insurance). Evacuation plans should also be made so that all family members know what to do and where to go in the event of a flood. 

Household water losses can lead to flooding inside the home as well.  This can be caused by many different things, such as a broken pipe, overflowed toilet, roof leak, water heater leak, drain backup or even sump pump failure.  Standard homeowners insurance policies generally cover water damages from “sudden and accidental” causes, but special coverage usually must be purchased for sump and water backup losses (https://www.forbes.com/advisor/homeowners-insurance/water-damage/).  You can check with your insurance agent to verify what type of coverages you have on your homeowners policy. 

Homeowners and renters insurance policies typically cover damages to your belongings as well.  It is always a good idea to take photos of major household appliances and other valuables in case they ever need to be included in an insurance claim.  Important documents and valuables should always be kept in waterproof containers on higher levels or shelves. 

Some other preventative measures include clearing out drains, periodically checking water valves, and using a sump pump that has a backup battery in case of a power outage (https://www.ready.gov/floods).

The most important consideration to be taken during any flood situation is safety.  Stop the source of the water intrusion if at all possible.  Do not touch any electrical equipment that is wet or in standing water.  Turning off the electricity is the best way to prevent electric shock if safe to do so.  Stay out of any areas with sagging ceilings.  Then contact us at SERVPRO of Carleton/Maybee to begin the water mitigation process at (734) 299-7006.  We are here to help!

Be Prepared for Disaster Emergencies!

8/8/2022 (Permalink)

As the summer is coming to an end and we are approaching the Back to School season, it’s important to be prepared for potential emergencies both at home and school.  The upcoming month of September is National Preparedness Month, which is sponsored by the Federal Emergency Management Agency (also known as FEMA), and encourages people to prepare for all types of emergencies that may arise.  This year’s theme is “A Lasting Legacy:  The life you’ve built is worth protecting.  Prepare for disasters to create a lasting legacy for you and your family.” (https://www.ready.gov/september#theme)

At Home:

Family emergency planning – what to do, emergency contacts, evacuation plans, etc.  Get the whole family involved in both the planning and practicing of emergency drills.  Teach older children and teens how to use fire extinguishers and shut off water valves.

Emergency supply kits – food, water, toiletries, first aid kit, flashlights, batteries, matches, cash, etc.

Making your home safer – smoke detectors, carbon monoxide detectors, home fire escape ladders, etc.

Financial preparedness – emergency savings funds, property, health, and life insurances

At School:

Prepare your teachers and students for all types of emergencies or disasters that may occur, including but not limited to fires, floods, tornadoes, and power outages.

Multi-hazard emergency action planning

School emergency operations planning

Establishing an Incident Command System

Fire safety training

Fire and tornado drills

Although the best way to deal with disasters is preventing them from even happening in the first place, not all of them are preventable and we at SERVPRO of Carleton/Maybee are here to help for your fire and water restoration needs.  This includes smoke remediation and cleaning and sanitizing after flooding or sewage backups.  You can call us at the time of any emergency at (734) 299-7006.

Fire Damage In Your Flat Rock, MI Business

8/2/2021 (Permalink)

A fire in your business, regardless of the size, can be overwhelming and difficult to deal with.  If this happens, you want to regain control as quickly as possible to avoid disruptions in your business, and minimize the time that you have to be closed, and therefore losing income essential to your company’s survival.  

Specifically trained in the cleanup and care of your business and equipment, SERVPRO of Carleton/Maybee will arrive on site within hours of the loss to begin mitigation services.  We understand that timely response could prevent business closure and revenue loss, and our goal is to get you back to normal and “Like it never even happened,” as fast as physically possible. 

Communicating the extent of damage, indicating how the damage may be handled and providing reassurance are just some of the initial steps taken to help begin the restoration process.  Rest assured, your business and your belongings are in good hands.

SERVPRO of Carleton/Maybee is available and on call 24 hours a day, 365 days a year to help get you back up and running.  Call us today at (734) 299-7006 if you have had a fire and need help or have questions on the fire restoration process.

How Do I Protect My Downriver Business After a Water loss?

7/20/2021 (Permalink)

Call SERVPRO of Carleton/Maybee to rid your downriver business of water damage!

Pipe breaks never seem to happen in the open, at a convenient time on a Tuesday. They always seem to be overnight on a weekend or about an hour after the store closes and no one is around. 

What Exactly Is Water Mitigation?

Water mitigation means reducing the severity of a water spill as quickly as possible. SERVPRO response teams can begin removing water and restoring your tux and formal dress shop within minutes after arriving in the parking lot.

What is the First Thing Team Members Do?

Our first task is to get the water out of your shop. Our teams usually begin with large pumps, but for a smaller operation, we begin with extraction wands. These devices work exceptionally well on concrete and wood floors, as well as commercial carpets. Water removal takes several days to a week for most stores.

There is still moisture in the air and trapped in carpets though. To finish the task and bring the inside humidity to a normal level again, our technicians use a combination of exhaust fans, dehumidifiers, and air movers.

Is There Anything I Can Do When It Comes to Mitigation?

Yes, absolutely! Even with our rapid response team, SERVPRO technicians still arrive an hour or more after someone notices the problem. Owners and employees can perform these tasks:

• Shut-off the water. Every building has a cut-off valve or switch. If you can’t find it, call the Water Department immediately to do it for you.
• Open the doors and windows. This allows water to drain out of the store and increases airflow to improve the rate of evaporation. 

Both actions help prepare your business for our response team but remember safety first. If there is any risk of being inside, wait for our team leader to help assess the situation.

To schedule a service call, contact SERVPRO of Carleton/Maybee today at 734-299-7006.

Water Damage Do's and Dont's

7/20/2021 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your business or home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage :

• First, ascertain whether it safe to stay in the house.
• Make sure there are no active electrical devices or outlets immersed in or near the water.
• Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
• Keep in mind that wet materials can be VERY heavy.
• Have your plumber’s phone number ready and available.
• Contact your SERVPRO Professional at 734-299-7006 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

• Shut off the water
• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air condition on for maximum drying in the Summer.
• Remove colored rugs from wet carpeting.
• Remove art objects and other prized possessions to a safe, dry place
• Gather loose items from floors.

What NOT to do After Flooding:

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.

Three Reasons Why Your Toilet is Leaking

7/20/2021 (Permalink)

A leaking toilet can be a major nuisance, especially when the underlying cause is unknown. If your home has a bathroom leak that goes untreated, the resulting damage can be costly. The following are three possible reasons why your toilet leaks with every flush.

1. Malfunctioning Wax Ring

A common cause of this type of leak is failure of the wax seal underneath the toilet. When working properly, the wax ring functions as a barrier between the toilet and floor flange to keep water from seeping out. When this wax seal is malfunctioning, it could be that the wax has become dry over time and no longer functions as a barrier, or that the seal was improperly installed with the toilet.

2. Broken Tank Flange

Another potential cause of a leaking toilet is a broken tank flange. If the flange is not properly installed, it can shift out of place and crack under pressure. Because your toilet is a relatively high-traffic area of your home, even a small crack in a tank flange can quickly become a cause for concern and require replacement.

3. Loose Tank

Bathroom leaks that are not pooling on the floor near the base of the toilet can sometimes be traced back to the tank itself. If your toilet is leaking from the tank, but you see no obvious cracks or damage through which water might escape, your tank might just be loose. The connection between the tank and the rest of the toilet can become loose over time and will most likely cost less to repair than to replace entirely.

A leaking toilet can be a headache to deal with on your own. Hiring the professionals at SERVPRO of Carleton/Maybee can help fix existing issues and minimize costly water damage in your bathroom to make it seem "Like it never even happened."

Ready For Any Size Disaster

7/19/2021 (Permalink)

7/1/2021

A fire, water, or mold related disaster is always unexpected and an inconvenience in your place of business.  Every hour spent mitigating the damage is an hour of lost productivity and revenue for the company.  At SERVPRO of Carleton/Maybee, we have the resources and expertise to give you excellent results in a timely manner.  SERVPRO can help with any commercial loss, including:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Retirement Communities
• Assisted Living Facilities
• Hotels
• Restaurants
• Churches
• Small Retail Stores
• Large Retail Stores
• Manufacturing and Industrial Facilities

As always, SERVPRO of Carleton/Maybee is prepared for any emergency you may have 24 hours a day, 7 days a week.  Call Us Today - 734-299-7006 to get your business back up and running.

SERVPRO Storm Response

7/19/2021 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it's the SERVPRO brand that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss "Like it never even happened." 

No matter the job size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery teams are strategically placed throughout the country to respond when needed. Our Teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from frigid temperatures. 

Whether it’s a major storm event, or faulty appliance, we will be there with one call.

SERVPRO of Carleton/Maybee 734-299-7006

Unpredictable Storm Damage

7/19/2021 (Permalink)

Bad weather can be unpredictable, and when it is, homes are at risk of suffering storm damage. The worry is that it’s often difficult to tell just how serious the damage is.

SERVPRO of Carleton/Maybee understands the process of water damage through the roof and has years of experience.

Homeowners often ignore what is seemingly minor damage, not knowing that it is actually causing major issues within the building’s structure. Remember, serious storm damage is not always immediately visible. It may seem like there’s nothing to worry about, but actually, mold growth and ceiling stains are very often signs of a more sinister problem.

Call Us Today at 734-299-7006

Schedule an appointment for us to come and take a look ASAP. If you wait for obvious signs of damage, you may be putting your entire home at risk. Moreover, if your roof or other structural elements have suffered storm damage, your insurance should cover the cost of repair and restoration.

SERVPRO of Carleton/Maybee is here in your community and here to help. We also offer 24/7 emergency home restoration services on mold, water, fire, smoke, and storm damage, as well as vandalism or any other disaster that may strike your home.

We are always ready to help and can handle any size job!

Reduce Your Risk of a Dryer Fire

7/19/2021 (Permalink)

According to the US Fire Administration, there are more than 2,500 clothes dryer fires in homes across the United States every year, causing an estimated 5 deaths, 100 injuries, and $35 million in property damages.  As simple as it seems, the biggest contributing factor of these fires is failure to clean the lint screen.

To protect your home and family from such a tragic disaster, there are several safety tips you should follow to decrease your chances of dryer fire in your home.

• Have your dryer installed and serviced by a professional
• Follow the manufacturers operating instructions and do not try to over load your dryer
• Clean the lint screen before and after every load of laundry
• Do not use a dryer without a lint screen
• Be extra careful when drying clothes that have been soiled with flammable substances. If possible, wash clothing more than once and hang to dry
• Keep the area around your dryer clear of things that can burn
• Don’t forget to clean the back of the dryer where lint builds up and around the drum
• Make sure the venting system is not damaged or crushed which restricts air flow
• Check that the outdoor vent flap opens when the dryer is operating
• Once a year, or more often if you notice that it is taking longer for laundry to dry, clean out the vent pipe, or have a professional service do it for you

If you or someone you know has experienced a dryer fire, or any type of fire and need help, call the professionals at SERVPRO of Carleton/Maybee at (734) 299-7006.

We Are Cleaning Experts

7/19/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Carleton/Maybee, 734-299-7006]

The Truth About Sump Pump and Flood Coverage

7/19/2021 (Permalink)

As the owner of a home with a Michigan basement, and being in an industry where we see the worst case scenarios, the question has been brought up about insurance coverage in the event of a sump pump backup or failure.

It is common knowledge, that occasionally sump pumps have been known to fail causing devastation in basements. However, what many people don’t know is that their regular homeowner’s insurance does not cover this, neither does their flood insurance.

Flood insurance typically covers anything structural in the event of a flood.  In other words, if you could take your home and flip it upside down, anything that were to stay attached is covered, anything that were to fall would not be. . . so that heirloom passed down for generations may not be covered though insurance for the cost of restoration.

Don’t find yourself caught in this position; there is a solution to protect you in the event of this happening!

If you have a sump pump in your home, you may want to consider looking into the option of a sump pump rider on your insurance policy.  A sump pump rider endorsement is intended to cover both contents and structure if there is a water loss based on the failure of the unit, either by electrical loss or mechanical failure.  Based on the size of your basement and whether or not it is finished, there are different coverage limits available to fit your needs.

Remember, it is important to always discuss your coverage limits with your insurance agent before making a decision.  SERVPRO of Carleton/Maybee is not an expert on insurance, but only recommends insureds check their options and verify their coverage before tragedy occurs. Adequate coverage should include not only water mitigation, but also the repairs that would be required to put your basement back to its original condition if a loss were to occur.

For any additional questions, or if you have experienced a water loss, please call SERVPRO of Carleton/Maybee at (734) 299-7006.

Flooding in Michigan

6/30/2021 (Permalink)

Imagine walking down to your basement or crawl space, and discovering your belongings soaked in water. Unfortunately, for those living in Michigan this is not uncommon. Many home owners are prone to flooding, and power outages. Its important for home owners to have a sump pump to protect your home from the standing water that could destroy your home. The water can destroy the structural integrity of the home, ruin your belongings, and create and environment ideal for mold growth. 

If you ever experience sump pump failure, SERVPRO of Carleton/Maybee is available to help! Our crews will complete a full inspection, and start the extraction process.  Our crews use powerful submersible pumps, truck mounted extraction systems, and industrial strength wet/ dry vacuums to quickly remove hundreds or thousands of gallons of water from your property. 

If you are in need of fast, friendly, and professional services, call SERVPRO of Carleton/Maybee at 734-299-7006.

Carpets and Upholstery Cleaning with the Pros

6/7/2021 (Permalink)

Even the highest-quality items can show soiling over time. Protect your investment by calling SERVPRO of Carleton/Maybee to clean and maintain your carpet and upholstery.

Today's carpet and upholstery materials vary dramatically. SERVPRO offers a number of cleaning options to match any type of upholstery or carpet.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

• Regular vacuuming
• Spot removal
• Pilating the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO franchise professionals will get the job done right. For a cleaning backed by state-of-the-art equipment, over 50 years of experience and professionals trained to the highest standards, call us today. SERVPRO of Carleton/Maybee, 734-299-7006.

How to Protect Your Business From the Unexpected

6/7/2021 (Permalink)

When it comes to natural disasters, we tend to think of floods, tornadoes and damaging storms.  As a business owner there are things we can do to prepare if a disaster should strike our business.

In this blog, we will cover steps you can take to prepare your business for the unexpected so that you can reduce your downtime and losses.

Protect Your Data

If you are like most businesses, you have a lot of data or information saved on your computers. You may have billing, contacts, payroll, taxes, and other documents saved on your computers. You may have CAD files or photos or other data for your clients’ projects. Needless to say, you probably would lose some money and perhaps lots of money if the data on your computers were destroyed.

While you may not be able to save everything that you and your staff do on your computers, you can save and recover most of it if you save your data in the cloud at an offsite server facility. There are many companies out there that provide backup and recovery services for businesses. It’s important that once you do choose a backup provider, that you use it. Many businesses learn too late that they weren’t backing up their data on a regular basis.

Plan for Loss of Power

Is your business capable of operating if you lose power? It’s not uncommon for businesses to lose power after big storms. If your business requires power to operate, you may want to have generators available to provide emergency power. You may just need them for lights or you may need them to power heaters or air conditioners in order to protect your inventory from extreme temperatures.

It’s important to create a plan of what to power in order to ensure you have enough generators and enough fuel to keep the emergency power going for a few days. You don’t want to not have enough power or run out of fuel after 6 hours.

Plan to Work Off Site

If your business is flooded or destroyed by a tornado, can it operate elsewhere? If your business works mainly online, then operating your business from laptops at home or elsewhere may not be too much of an inconvenience. If you rely on equipment or materials that are stored at your business, operating remotely may be a little more difficult. Still, it is a good idea to consider creating a contingency plan in the event that your business site is inaccessible. Are there other locations that your business could operate in an emergency? Are there jobs that can be done while your business site is closed? Having these plans planned in advance can help your business avoid any long down times.

Develop An Emergency Plan

As discussed in the previous section, having an emergency plan can save you time and money. Your emergency plan should be available and shared with all of your employees. It needs to contain phone numbers and/or a phone tree so everyone can be kept up to date. It needs to include what to do in case the office is closed. It should include what steps to take if your business is damaged. If you are a large business, you may want to delegate critical recovery roles to certain team members. An effective emergency plan should be thorough and precise and leave no one guessing what to do next.

After The Storm - Hire the Commercial Restoration Pros

One of the first steps you should take after your business has been damaged by flood waters, storms, and/or a tornado is to call the restoration professionals at SERVPRO of Carleton/Maybee. They have the tools and expertise to handle any size disaster. Whether it is water damage, fire damage, or other storm damage, they can get to work right away so you can get back to business as usual as soon as possible. Give us a call the next time your business suffers the unexpected from a natural disaster.

How Do Cleaning Experts Remove Flood Odors?

6/1/2021 (Permalink)

If your building floods during a storm in Southeastern MI, your primary concern may be the damage caused to the building. The odor left behind can be an unpleasant side effect, though. Whether the smell is caused by mold growth or some other element, storm damage remediation experts can help you not only get rid of the flood waters and the damage they caused but also the funky stench that they brought along.

Possible Causes of Odor

Many different smells can assail your nose when you walk into your building after a storm. It may smell musty or rotten. There are many things that can cause bad odors when you have flood damage:

• Large patches of mold
• Sewage loss
• Bacteria growth
  
  

After technicians identify the source or sources of the odor, they are better able to address them. They may use a series of tests and inspections to discover exactly where the foul stench originates.

Possible Solutions for Odor

If the problem causing the smell is mold growth, technicians will often start by taking care of it before they disinfect the rest of the space that has damage. Large infestations of mold have to be mitigated by professionals to make sure you get rid of all of it. Otherwise, it is likely to return. If your building has sewage, the whole area has to be disinfected to get rid of the microbes in the contaminated flood water. Getting rid of the issue causing the smell is often just the first step, though. Air purifiers with HEPA filters or pre-filters with activated charcoal may be needed to filter odor-causing bacteria and spores out of the air.
Whether the odor in your commercial building is caused by mold growth, sewage or some other element, certified technicians can help you get rid of it. If you are plagued by bad smells after a storm, it's a good idea to hire someone who can identify and remove the smell completely.

Why PPE?

5/20/2021 (Permalink)

WHY PPE? Personal protective equipment (PPE) is protective clothing, helmets, goggles, or other garments or equipment designed to protect the wearer's body from injury or infection and helps to:-Protect workers from the threat of viral pathogens in area-Protect area from potential contamination by our workers-Protect from harmful contaminants in water or particles in the air during our work process. SERVPRO professionals are trained in adhering to the highest cleaning and sanitization standards. SERVPRO uses EPA approved products and follows the CDC guidelines for clean up practices. Whether it's damage from fire, water, mold, or COVID contamination, SERVPRO of Carleton/Maybee are your local experienced professionals and are Here to Help!734-299-7006

Are You Ready for Snowmelt?

3/8/2021 (Permalink)

Typically, you don’t think of floods in the middle of winter. But they do exist and happen more than you think. Snowmelt flooding happens when there is a quick change in temperature. The temperature change can cause snow to melt and could potentially flood your basement. Basement flooding during the winter is mostly caused by melting snow entering the home because of faulty gutters, cracks in foundations, and improper runoff.

Just as an example, ten inches of snow can melt into one inch of water and it is already on soil, unlike rain. Obviously, the heavier snowfall, the more snowmelt. A quick temperature change can cause a significant amount of water on the soil around your home. If the water cannot flow away from your home’s foundation, it can ultimately enter your home.

Snowmelt flooding can damage the floors, walls, furniture and personal items in your basement. It also introduces potential water damage and mold in your basement as well.

Snowmelt Safety Tips:

• Shovel snow away from your home.
• Keep snow and ice buildup off drainage areas.
• Inspect basement walls for cracks
• Check your roof for ice and snow buildup.
• Inspect your gutters and downspouts.
• Clear snow from your roof to prevent buildups.

If you experience damage in your basement from snowmelt, SERVPRO of Carleton/Maybee can make it “Like it Never Even Happened”. Our services to help restore a basement after flooding include:

• Water Removal and Dehumidification
• Mold Mitigation and Remediation
• Move Outs and Contents Restoration
• Air Ducts and HVAC
• Deodorization
• Carpet and Hard Floors Cleaning

SERVPRO of Carleton/Maybee is here to help! For more information on snowmelt flooding damage, call 734-299-7006.

Air Movers: An Essential Mitigation Resource

1/28/2021 (Permalink)

Air movers (also known as “floor drying fans”, “commercial blower fans” and “industrial air blowers”) are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. This type of equipment introduces airflow at the surface level and replaces the highly saturated air with drier air to enhance evaporation. Your SERVPRO of Carleton/Maybee technical experts have been specifically trained on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our SERVPRO technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome.

Air movers are an essential tool when mitigation services are needed due to water damage or restoring flood or disaster damage. Some advantages of drying a building with the use of air movers are as follows:

• Low power draw
• High velocity, making them ideal for cooling and ventilation purposes
• Reduces water damage dry out time to carpets and floors, as well as wall cavities behind drywall
• Dries concrete and paint
• Removing fumes or gases from a workspace

All of us here at SERVPRO of Carleton/Maybee understand that having dedicated and trained technicians, utilizing professional protocols and equipment make a real difference in down time and in reducing claims and loss expenses. Our adage “Like it never even happened,” is our goal in returning damaged areas to a preloss condition and we are dedicated to both the property and lives of the customers we assist 24 hours a day, seven days a week and 365 days a year. We are SERVPRO of Carleton/Maybee 734-299-7006.

Winter Storms and Frozen Pipes

12/7/2020 (Permalink)

Upon waking up and seeing the snow falling, it has become apparent that it is that time of year again. . . . 

The National Severe Storms Laboratory catagorizes a winter storm as having snow, freezing rain, or sleet.  As we are Michiganders, it is all too common for us to see any or all of these in a short period of time. 

When temperatures are frigid, and precipitation in in the forecast, that's when SERVPRO of Carleton/Maybee prepares for the flood of calls that they know are sure to come in. 

What Causes Pipes to Break?

A significant amount of winter storm damage occurs when pipes freeze and break.  When water freezes, it naturally expands, which causes pressure within the pipe, and can cause it to break.  Exposed pipes (quite often outside or under the home) are the most likely to experience this, however pipes within your home that do not have access to heat may be vulnerable as well (pipes underneath your kitchen cabinets or in your garage, for example).

How Can This Be Prevented?

• Before temperatures reach freezing, check and make sure crawlspace vents are closed
• Make sure exposed pipes are insulated and protected (this can be done fairly easily by wrapping them with pipe sleeves)
• Keep the garage door closed to prevent cold air from coming in
• Open kitchen and bathroom cabinet doors to encourage warm air circulation
• In extreme low temperatures, leave faucet (especially hot water side) on at a slow drip
• Keep the temperature in your home above 55 degrees Fahrenheit

If you or someone you know experiences an issue with winter storm damage or frozen pipes this winter, call SERVPRO of Carleton/Maybee at (734) 299-7006 

Turkey Deep Frying Tips

11/5/2020 (Permalink)

Thanksgiving is just around the corner and a popular method for cooking turkey is to deep fry it. But deep frying a turkey can be risky if you are unprepared. Here are a few tips to ensure a safe turkey frying experience:

1. Choose a Safe Location

To drastically decrease the likelihood of a fire in your property, set your deep fryer on level ground a safe distance away from your house, garage and shed. Avoid using the fryer on wooden decks, near piles of wood or under trees. A safe bet for a location is the center of your driveway with no cars present.

2. Completely Thaw Your Turkey

Water and oil do not mix. Make sure your turkey is completely thawed before you bring it anywhere near the fryer. Otherwise, when the ice hits the hot oil, it could cause the oil to rapidly boil over, causing a large and quick-spreading fire.

3. Keep a Fire Extinguisher Nearby

Because of the potential for fire, you will want to have a fire extinguisher within arm’s reach at all times. Fires can start and spread quickly, and you will not have time to run inside to retrieve one.

4. Do Not Overfill the Oil

A good way to know how much oil you will need is to place the turkey in a cold and empty fryer, then fill the fryer with water. Remove the turkey and note the water line. The oil should be filled no higher than that line to ensure that it does not spill over when you add the turkey.

5. Place Turkey in the Oil Slowly

Be careful handling the turkey, which will likely be slippery. If you slip and accidentally drop the turkey in the oil too quickly, the oil could overflow or splash, burning you and creating greater potential for fire. Lower the bird in slowly and gently.

6. Wear Safety Gear

Hot oil has a tendency to splatter, causing burns, blisters and ruined clothing. Make sure you wear goggles, gloves and an apron, and do not stand closer to the fryer than you need to.

7. Use a Thermometer

A thermometer is a great tool to use throughout the entire cooking process. Make sure the oil is hot enough before you begin, but watch that it does not become too hot. Cook the turkey only until it reaches the correct temperature then remove it and turn off the fryer immediately.

8. Never Leave the Fryer Unattended

Under no circumstances should you ever leave the fryer unattended. Bring everything you need outside before you begin cooking and ask someone else to retrieve anything you forgot. Fires can start in an instant and you will need to be there to act quickly.

In Case of a Fire

Immediately call 911. Once the fire is out, reach out to SERVPRO of Carleton/Maybee at 734.299.7006. We are your trusted 24/7 fire restoration and cleanup company. We'll be onsite to make it "Like it never even happened."

Holiday Fire Risks

11/5/2020 (Permalink)

Christmas Trees

One in every four home Christmas tree fires is caused by electrical problems. Be careful about the placement of the tree in your home, as well as lights and decorations that could potentially ignite. Always keep a close eye on the tree when it is lighted, and follow these safety measures:

• Buy quality lights with a safety rating
• Never use old lights with frayed cords
• Use heavy-duty, safety-rated extension cords
• Don’t overload your electrical outlets with too many plugs
• Do not leave your tree lighted when you are sleeping or not at home
• Place tree safely away from heaters, wood stoves and fireplaces
• Do not let anyone smoke near the tree
• Keep the tree hydrated with plenty of water

Candles

Sure, candles provide a certain ambience and can fill you home with wonderful aromas, but open flames can present a huge fire risk. The incidence of candle fires is four times higher during December than other months. If you use candles, never leave them unattended while lighted. Keep them far away from any curtains, bedding, kitchen items such as pot holders or dishcloths, or towels in a bathroom, to prevent a high flame from igniting nearby fabric. Also keep them away from open windows and doors to avoid the chance of a gust of wind knocking them over.

Children and Pets

Pay particular attention to young children and pets who can inadvertently topple lighted candles, ornaments and trees while playing. Keep lighted candles elevated so they do not have access. As children get a little older and curious, make sure matches and lighters are kept out of reach. Purchasing child-safety lighters is a good preventive measure. Never leave a child or pet unattended in a room with a lighted candle. Consider using flameless, battery-operated candles to be on the safe side. These can provide extra peace of mind during the busiest days of the holiday season when a lot of people are in your home, and you are busy cooking or talking with guests.

Keep the joy in your holidays by making sure you decorate, cook and entertain safely this season.

SERVPRO of Carleton/Maybee is a locally owned and operated leader in restoration and cleaning needs. We serve local communities in the downriver and Monroe County areas. We have the training, equipment and expertise to handle your needs following disasters and accidents in your home and business. We offer 24-hour emergency service and are faster to any disaster. Call us today at 734.299.7006 when you need help getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Fire Extinguisher Safety

10/6/2020 (Permalink)

An in home fire can be devastating, especially if the fire is not quickly put out. It is critical that homeowners understand the value of having and knowing how to use a fire extinguisher. 

There are numerous types of fire extinguishers and it is important to make sure you are using the correct one to prevent major damage. When deciding which kind to use, you may consider what types of fires are most likely to occur in that area. For example, to extinguish a kitchen fire caused by grease, you may want to have a Type B extinguisher. It can also be helpful to have extinguishers that can put out various types of fires.

It is appropriate to place extinguishers in areas that are prone to fires. Common locations to place a fire extinguisher can include in garages, where gasoline could catch fire, in kitchens, where grease may cause a fire and near electrical equipment that could spark a fire. Not placing in certain locations could result in major damage that necessitates help from fire damage restoration. 

It is important to act fast when extinguishing a fire. The acronym P.A.S.S. can be helpful to remember when learning how to use an extinguisher. P.A.S.S. stands for pull, aim, squeeze and sweep; when using an extinguisher, a person should pull the pin in order to break the seal, aim toward the lowest part of the fire, squeeze the extinguisher’s handle and then sweep back and forth to fully extinguish the fire. 

Knowing how to use extinguishers can help you feel more prepared to handle a fire in your home. It’s often wise to know what type of fire extinguisher to use in different situations, how many extinguishers you should have in your home and how to use an extinguisher.

Trauma and Crime Scene Clean up

10/6/2020 (Permalink)

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Carleton/Maybee will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call Today – 734-299-7006

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

SERVPRO; Not Just a Disaster

10/6/2020 (Permalink)

When most people think about SERVPRO, they think about the television advertisements they see with the big green trucks and they think about water mitigation, floods, fire clean up, and mold remediation.  But did you know that we also perform normal, non emergency cleaning and maintenance services too?

One of the most common services we offer on a non disaster basis is carpet cleaning.  Believe it or not, the most important step in the carpet cleaning process is actually vacuuming.  Vacuuming removes up to 80% of soil, which is why this is standard procedure and our first step in the carpet cleaning process at SERVPRO of Carleton/Maybee.

When you contract SERVPRO of Carleton/Maybee to freshen up and clean your carpet, whether it be at your business or your home, know that you are receiving the absolute best in carpet cleaning service from our certified cleaning technicians!

Our carpet cleaning includes an initial vacuuming and a hot water extraction and steam clean using 220 degree (Fahrenheit) water and 300 psi.  Deodorization is also standard, leaving your carpet smelling so fresh and so clean.  Typically we have found that most stains are removed simply by using the steam cleaning process, but for stubborn stains, we have special SERVPRO cleaning products that will normally remove even the toughest of stains.    

With the holidays right around the corner, now is  the perfect time to call SERVPRO of Carleton/Maybee  at (734) 299-7006 for all of your cleaning needs before your next family gathering.  

Batter Up!

9/8/2020 (Permalink)

SERVPRO of Carleton/Maybee

SERVPRO of Carleton/Maybee is a proud sponsor of the Flat Rock Area Little League Baseball Association.  Located in Flat Rock, MI, we are always looking for ways to support the local communities  in which we work and live. As a family oriented business supporting local youth programs is one of our top priorities.  In this most difficult year of uncertainty, we were overjoyed that these little ones got to have a sliver of normalcy with their baseball season.  Local schools and organizations are always looking for sponsors to help financially support their goals and activities for the youth and we here at SERVPRO of Carleton/Maybee are ready and willing to provide assistance.  Available 24/7, we're Here in your community and Here to Help You!

Escape Plan

9/8/2020 (Permalink)

4 Must- Have Items In Your Emergency Escape Plan

Fire escape plans are essential for any business, not only for the safety of your employees but also for those who come and go from the offices. Not having a strategy can cause confusion that can lead to unnecessary injuries and an increased amount of property damage. Include these four must-have items in your emergency escape plan.

1. Roles

Put together a chain of command. Delegate one person to take charge of the evacuation plan from start to finish. Pick individuals to escort employees, customers and contractors from the building to a pre-planned meeting area. Others to include in the emergency escape plan are those in charge of the shutdown of utilities and those who aid disabled or injured people.

2. Evacuation Routes

Design a map showing all evacuation routes. Due to the drills you have, your employees will know where all the exit doors are; however, customers and contractors who are not familiar with the building need a map that is easy to read. Several websites have templates for devising a fire escape plan.

3. Headcount

Choose someone to keep a headcount of everyone exiting the building. As part of your business, if applicable, use a sign-in sheet to keep track of people going in and out of your offices. The person in charge of the headcount can utilize the sign-in sheet and check off those accounted for.

4. Employee Training and Drills

After putting together the fire escape plan, it’s time for the drills. Practice at least twice a year, preferably more. Include medical preparation as part of the exercise. The American Red Cross provides training and certification classes in basic first aid and CPR for businesses and organizations.
It is ultimately your job to ensure the safety and well-being of those in the building. A fire escape plan can make your staff more confident they can get themselves and others out of a dangerous situation. A fire damage specialist is a great person to speak with to organize the best safety plan for your business.

Finally, contact SERVPRO of Carleton/Maybee to set up your Free Emergency Ready Profile at 734-299-7006.

Forgotten Causes of Commercial Water Damage

7/21/2020 (Permalink)

Business owners usually think commercial water damage is caused by floods, massive rains, and storms. That’s often true. Weather events, storms, and flooding do shut down businesses and create major water damage in commercial buildings. Unfortunately, many business owners, commercial space renters, and entrepreneurs don’t think about and try to prevent other typical causes of water damage.   

1. Sprinkler systems 

Some older office and retail buildings have outdated sprinkler systems that work in conjunction with fire protection systems. While sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty, not well maintained, or in need of replacement. Many a time a poor sprinkler system has damaged commercial inventory and business assets and shut down business. Check your system to make sure that it’s not faulty or in need of repair or replacement.

2. Appliances and equipment 

Restaurants and catering businesses sometimes suffer water damage from their appliances or equipment. But any business that has appliances or equipment that use water could suffer water damage. If an appliance fails and spews water across your commercial building, especially during late hours when no one is around, you may come back to work and face a water damage emergency. 

3. Pipes and plumbing 

Just like in a residential home, the plumbing system in a commercial business can fail. A broken pipe or faulty plumbing can result in major water damage in just a few hours. 

4. Sewer lines 

Sewer backups are another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated black water which can cause health effects and ruin products and office furnishings. 

5. Water Heaters 

Water heaters in commercial buildings can crack or lose their seal because of high pressure. You want to make sure and follow the manufacturers guidelines and flush your water heater regularly to make sure it is working properly.

6. Roofing

One of the more obvious ways commercial buildings suffer water damage is through an old or leaky roof. Inspect the roof frequently (at least every six months) to make sure it does not need to be reseal and to be sure it drains properly. Even small leaks should be fixed immediately.

If your commercial business experiences any sort of water damage call the professionals at SERVPRO of Carleton/Maybee at 734-299-7006.

When Water Damage is Left Untreated

7/21/2020 (Permalink)

Quick action and response after a water catastrophe is crucial. Flood waters and water catastrophes are very invasive. Water quickly spreads throughout your home and business.  The water gets absorbed into the flooring, the walls, the furniture, and more. SERVPRO of Carleton/Maybee gets there fast and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Destruction Timeline

Within a few Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishing may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

 The First 24 Hours

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

 48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

 More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

Flooding and water emergencies don’t wait for anyone so call SERVPRO of Carleton/Maybee at 734-299-7006.

SERVPRO Offers a Professional Approach to Crime Scene and Biohazard Cleanup

7/17/2020 (Permalink)

The aftermath of a crime needs cleanup to help bring a home or business back to normal. When something as difficult as a crime occurs that causes a biohazard situation, only specially trained disaster restoration company technicians are certified to complete this necessary cleanup job. SERVPRO offers this critical service in our community.

What to do after a crime occurs with biohazard repercussions

It is overwhelming for a homeowner when traumatic event occurred in your home. As the authorities depart from the crime scene there may be a biohazard situation that still needs to be addressed. It’s important to arrange for a biohazardous cleanup of your home. SERVPRO’s trauma and crime scene cleanup division can assist with this task, following all federal, state, and local rules to keep both residents and work crew members safe until the job is complete. If an injury or death occurred, there might be blood and other bodily fluids and tissues, potentially containing bloodborne pathogens. The procedure used to clean and disinfect surfaces contaminated is prescribed by the Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA). SERVPRO ensures that all technicians responding to crime scene cleanup have the appropriate training and certifications. SERVPRO of Carleton/Maybee is well-versed in these procedures to ensure a thorough cleaning.
 

How biohazard cleaning is done

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

The SERVPRO crime scene teams manage this cleanup as well, taking care to leave your home as close to pre-crime as possible. Throughout any crime scene cleanup our employees demonstrate respect and empathy to those returning to the home. Compassionate and committed to doing their very best, crime scene technicians take pride in the services they offer you.
 
Should you experience a crime or other trauma in your home and need biohazard cleanup, contact SERVPRO of Carleton/Maybee at 734-299-7006.

Facts About Lightning

7/15/2020 (Permalink)

When Lightning strikes!

During thunderstorms, many of us like to sit and watch the bright flashes of lightning. It can be peaceful just to watch and listen as lightning and thunder strikes with the smooth sound of rain in the background. Since we are in thunderstorm season, let's learn about lightning!

The National Geographic defines lightning as an electrical discharge caused by imbalances between storm clouds and the ground, or within the clouds themselves. Most of the time, lightning occurs within the clouds.  

Interesting facts you might not know about lightning:

• Lightning creates heat hotter than the sun – Experts believe that lightning can be as hot as 50,000 degrees Fahrenheit.
• Lightning can strike the same place more than once – Tall buildings or areas with conducive topography can see numerous lightning strikes. For example, the Empire State Building has been reportedly struck by lightning around 23 times per year.
• Lightning strikes multiple places at once – A single lightning bolt can strike more than one place at the same time. A videographer from Chicago once recorded a single lightning strike hitting the Willis Tower, Trump Tower and the John Hancock Building, three of city’s tallest buildings.
• Lighting can be up to 90 miles long – Martin Uman, lightning researcher, detected lightning channels as long as 90 miles.
• Florida experiences more lightning than any other state – Out of the top 15 counties in the United States with the most lightning strikes in 2018, 14 were in Florida.
• Venezuela experiences more lightning more than anywhere – Lake Maracaibo holds the record for “highest concentration of lightning,” according to The Guinness Book of World Records.
• More than 1 billion lightning strikes hit earth annually – The planet is hit by lightning an average of 1.4 billion times per year. If each of those strikes hit a person, humanity would come to an end in five years.
• Thunder does not exist without lightning – Thunder is the sound of lightning, it is the noise created as air expands and contracts rapidly in the lightning’s resonating tube.
• A lightning bolt can have up to a billion volts of electricity – This is about the same amount of power as 79.4 million car batteries.
• Benjamin Franklin came up with lightning protection – Franklin came up with the idea of securing lightning rods to the tops of buildings to protect structures from the impact of lightning.

For more interesting facts about lightning, go to The National Geographic and BestLife.

Proactive Cleaning Done Right

6/26/2020 (Permalink)

Highly sensitive electrical room at galvanizing factory

At the onset of the COVID 19 Pandemic, many commercial facilities were scrambling to get their facilities sanitized and disinfected.  SERVPRO of Carleton/Maybee was happy to answer the call of this 250,000 square foot galvanizing plant in Monroe County to clean and sanitize to insure the safety and health of their workers.

With many highly sensitive electrical tools and mechanics throughout the plant, our highly trained SERVPRO technicians were able to delicately and thoroughly clean and disinfect all high traffic and high touch areas of the building as well as control areas.

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Certified: SERVPRO Cleaned- a defensive cleaning program

6/8/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Carleton/Maybee today at  734-299-7006 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO of Carleton/Maybee Gives Back to Our First Responders

5/11/2020 (Permalink)

SERVPRO of Carleton/Maybee disinfected City of Flat Rock police cruisers and emergency vehicles

Giving back is a core foundation that our company is built on; as is community. For as long as SERVPRO of Carleton/Maybee has been operating, we have always felt a strong sense of belonging in the Downriver area. Like many small businesses, we depend on the positive experiences of our customers and support of the community.  

In the past two months, community has never been more important in many parts of our country. We have all had to stand strong together to combat the turmoil and uncertainty felt among us. We have witnessed this strength through our friends, family, essential workers and Frontliners. The City of Flat Rock First Responders have served the community faithfully in an unwavering, determined fashion. We have seen their perseverance in keeping the community safe and healthy. We are so grateful for our many First Responders throughout the county and to show our gratitude, this week we provided free vehicle disinfections for Flat Rock Police Department.

Putting our biohazard cleaning experience to good use, our crew, is eager to give back to our First Responders during this global pandemic.

We appreciate all of the Frontliners who are working tirelessly to keep our communities healthy. From our SERVPRO family to yours, we thank you!

Sign up for our March CE class

2/17/2020 (Permalink)

Join us on Friday, March 20, 2020 as we will host two CE classes for insurance professionals at Salute Special Events in Flat Rock, MI.

Classes are FREE and lunch is provided.  Please RSVP to sccSERVPRO@outlook.com.

We will offer the following classes:

BIOHAZARD CLEANUP

10:00AM-12:00PM (2 credit hours)

This course is designed to assist agents and adjusters in understanding the processes that go into cleaning homes and buildings that are or may be contaminated with viruses and bloodborne pathogens, as well as dealing with customers who have recently dealt with a traumatic event that has caused this contamination.

UNDERSTANDING MOLD IN THE RESTORATION INDUSTRY

12:30PM-4:30PM (4 credit hours)

This course is designed to teach and explain the special procedures used by professionals in mitigating mold damage.  Attendees will learn remediation processes which can help control the cost if performed in a timely manner.

FOR MORE INFORMATION PLEASE CALL SERVPRO AT 734-299-7006.

Prepare Your Home for Winter Weather

12/27/2019 (Permalink)

Severe Winter Weather

Living in Michigan, you know how winter works. Winter is our longest season and we even started early with snow falls in November. Now, us Michiganders are looking at frigid, snowy weather for the next 5-6 months (maybe longer). You can be prepared for winter by bundling up in warm clothes and boots. But is your home prepared to face the bitter cold and winter weather for the next 5-6 months?

Here are Some Tips to Prepare your Home for Winter Weather:

• Insulate walls and attics
• Install a door sweep
• Weather-strip doors and windows
• Clean out gutters
• Disconnect and drain outside hoses
• Ensure your furniture isn’t blocking your home’s heating vents
• Repair roof leaks
• Remove tree branches that could get weighed down with snow/ice and fall on your house
• If you have a fireplace, close the damper
• Set the temperature manually and leave it
• Seal furnace ducts
• Insulate hot water pipes and hot water heater
• Avoid ice dams by ventilating your attic and insulating the attic floor

It is that time of year where Michigan gets hit with brutal winter storms and it is crucial to prepare your home for it. Keep our number handy, 734-299-7006. If you suffer storm damage to your home or property, we can be there to take immediate action. We can help minimize secondary damages caused by severe storms.

Electrical Safety During the Holidays

11/18/2019 (Permalink)

As a trusted leader in the restoration industry, SERVPRO of Carleton/Maybee has highly trained technicians that are dedicated to responding faster to any size disaster.  We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs.

As the holiday season is upon us, it is important to remember a few tips to maintain electrical safety during the most wonderful time of the year.  Below are a few tips to keep in mind.

• Inspect all of your holiday lights.  To prevent accidental fires, throw out any strands of lights that have frayed cords.  Also, replace any broken or cracked bulbs.
• Use only UL-Listed lights and extension cords.
• Do not overload electrical sockets, extension cords, or power strips.
• It is never a good idea to plug an extension cord into a power strip.
• When hanging electrical decorations and lights, it is best to use a wooden or fiberglass ladder rather than a metal one for your own safety.
• Always turn off holiday lights before leaving the house or going to bed.

Fire Prevention Tips

11/18/2019 (Permalink)

Burned power strip

SERVPRO of Carleton/Maybee is dedicated to educating our communities on Fire Prevention and Safety tips.

• Keep all potential sources of fuel like paper, clothing, bedding or rugs at least three feet away from space heaters, stoves, or fireplaces.
• Portable heaters and fireplaces should never be left unattended.  Turn off space heaters and make sure any embers in the fireplace are extinguished before going to bed or leaving home.
• If you must use a space heater, place it on a level, hard and nonflammable surface (such as a ceramic tile floor), not on rugs or carpets or near bedding or drapes.  Keep children and pets away from space heaters.
• When buying a space heater, look for models that shut off automatically if the heater falls over as another safety measure.
• Never use a cooking range or oven to heat your home.
• Keep the fire in your fireplace by using a glass or metal fire screen large enough to catch sparks and rolling logs.
• Have wood and coal stoves, fireplaces, chimneys, and furnaces professionally inspected and cleaned once a year.
• Never plug space heaters into power strips.

SERVPRO of Carleton/Maybee, no tricks, just treats!

10/22/2019 (Permalink)

Mario and Luigi say "Happy Halloween"

SERVPRO of Carleton/Maybee was proud to support our hometown of Flat Rock in the 5th Annual Spooktacular and Trunk or Treat event.  Providing treats to more than 800 kids and helping bring together our community for such a wonderful event was truly a pleasure.  We are here in your community and Here to Help You!  

Although we specialize in making your disaster, "Like it Never Even Happened", we make it a priority to help out local families and communities and to help provide opportunities for everyone around us.  Our success is your success and we take pride being part of such great local events around us that truly add joy and happiness to the communities we're in.  SERVPRO of Carleton/Maybee, Here in your community and Here to Help You!

From Carpets to Catastrophes, SERVPRO to the Rescue

10/7/2019 (Permalink)

Large or small, we clean it all

When you need it done right and done fast, call SERVPRO of Carleton/Maybee for all of your residential and commercial cleaning needs.

Did you know when you hire SERVPRO professionals for maintenance cleaning, you get around-the-clock restoration services built with you in mind? Quality cleaning and quick response – that’s the SERVPRO way.

Can’t figure out how to get the job done? Call SERVPRO of Carleton/Maybee at 734-299-7006 for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible.

Through it all, you expect the most reliable information and the very best service at a fair price. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

Not Every Hero Wears a Cape

10/2/2019 (Permalink)

Not Every Hero Wears a Cape

National Fire Prevention Week is October 6-12th, 2019.  Here at SERVPRO of Carleton/Maybee we strive to help our communities be prepared in the event of a fire.  We honor our local Fire Departments and pass out fire prevention materials to local schools and libraries.  Here are some tips for fire escape and planning:

Home Fire Escape Planning and Practice

Home fire escape planning and drills are an essential part of fire safety. A home fire escape plan needs to be developed and practiced before a fire strikes.

• Home fire escape planning should include the following:

• Drawing a map of each level of the home, showing all doors and windows

• Going to each room and pointing to the two ways out

• Making sure someone will help children, older adults, and people with disabilities wake up and get out

• Teaching children how to escape on their own in case you cannot help them

• Establishing a meeting place outside and away from the home where everyone can meet after exiting

• Having properly installed and maintained smoke alarms

• Home fire escape practice should include the following:

• Pushing the smoke alarm button to start the drill

• Practicing what to do in case there is smoke: Get low and go. Get out fast.

• Practicing using different ways out and closing doors behind you as you leave

• Never going back for people, pets, or things

• Going to your outdoor meeting place

• Calling 9-1-1 or the local emergency number from a cell phone or a neighbor’s phone Smoke Alarms

• Smoke alarms detect and alert people to a fire in the early stages. Smoke alarms can mean the difference between life and death in a fire.

• Working smoke alarms cut the risk of dying in a home fire in half.

• Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home, including the basement.

• Test smoke alarms at least once a month using the test button.

• Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond. Cooking

• Cooking is the leading cause of home fires and home fire injuries. Thanksgiving is the leading day for fires involving cooking equipment.

• The leading cause of fires in the kitchen is unattended cooking.

• Stay in the kitchen when you are frying, boiling, grilling, or broiling food.

• If you are simmering, baking, or roasting food, check it regularly and stay in the home.

• Keep anything that can catch fire away from your stovetop. Heating

• Heating equipment is one of the leading causes of home fires during the winter months.

• Space heaters are the type of equipment most often involved in home heating equipment fires.

• All heaters need space. Keep anything that can burn at least 3 feet (1 meter) away from heating equipment.

• Have a 3-foot (1-meter) “kid-free zone” around open fires and space heaters.

• Purchase and use only portable space heaters listed by a qualified testing laboratory.

• Have a qualified professional install heating equipment.

• Maintain heating equipment and chimneys by having them cleaned and inspected by a qualified professional at least once a year.

We walk for awareness

9/12/2019 (Permalink)

Proud to support this wonderful cause.

SERVPRO of Carleton/Maybee is a proud sponsor of the 3rd Annual Magical Mile Walk for Autism Awareness.  Located in Flat Rock, MI, we are always looking for ways to support the local communities  in which we work and live.  The annual event, sponsored by Mimi's Mission, (a local non-profit organization that has been helping Downriver families in need since 2015) was held at the Woodhaven Community Center and was a huge success and tons of fun for all who attended.  There were several bounce houses, a bake sale, DJ with princesses and super heroes leading the children in dancing, and lots of fun activities for all of the children to participate in.  SERVPRO of Carleton/Maybee is here in your community and Here to Help!

Water Damage in Commercial Property in Monroe, Mi

9/12/2019 (Permalink)

Flooded hallway in apartment building

Poor workmanship was cause for a multi-floor flood in this retirement community located in Monroe, MI.  Plumbing pipes were mistakenly cut which resulted in a rush of water from the ceiling of the fifth floor causing damage all the way down to the third floor of this recently renovated apartment community.  Fortunately, SERVPRO of Carleton/Maybee had recently provided this property with an Emergency Ready Profile (ERP) so we were fast on the scene.  Arriving within 2 hours of the call we quickly started the mitigation and restoration process.  The property manager was thrilled with the quality of service and promptness of our crew, he said "All involved did a great job.  I am very satisfied".  SERVPRO of Carleton/Maybee helping make your disaster, "Like it never even happened."

Supporting our community

7/29/2019 (Permalink)

Paula's House Annual Golf Outing 2019

SERVPRO of Carleton/Maybee is proud to be a supporter of Paula's House in Monroe County.  This non-profit organization is a long-term transition home for women in recovery and their children.  The primary goal of Paula's House is for women to live in a safe environment and face their addictions while living a sober lifestyle. Our very own marketing rep, Stephanie Callahan, is a member of the board of directors for Paula's House.  Here is a photo from a recent Golf Outing Fundraiser to benefit the homes.  SERVPRO of Carleton/Maybee strives to support the communities in which we work and live and this is just one example of our commitment to do so.  We're in Your community and we're Here to help you!

Mold damage after flooding: What you need to know

7/22/2019 (Permalink)

Mold damage in basement after flood.

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It's been a wet spring and summer this year in lower Southeastern MI and with the increase in temperatures this past week it is now more important the ever that homeowners and business owners alike be aware of mold and the proper precautions to take if mold spores are suspected.

Mold is all around us, and occurs naturally in our environment; floating through the air as tiny particles. Some types of mold can even be useful. For instance, penicillin, which has been used medically for over 70 years, and has saved millions of lives, is actually a product of mold.

Unfortunately though, all strains of mold are not as beneficial as penicillin, and exposure can cause health concerns, especially for the elderly, children, people with weakened immune systems, and for those with respiratory issues.

What to be on the lookout for:

• If you have had a water loss in the past, or have evidence of moisture problems, you may be at risk
• Visible presence of something that appears like it may be mold
• Higher than normal humidity
• Musty odor

What to do if you suspect mold

• Turn off your HVAC and heat; air movement could cause the spores to spread
• Do not touch or disturb what you suspect may be the presence of mold
• Most importantly, call the professionals at SERVPRO of Carleton/Maybee at (734) 299-7006 to assess the situation

Are you ready?

7/17/2019 (Permalink)

Delivering a completed ERP to local business.

SERVPRO of Carleton/Maybee supports local businesses in every way.  The most significant show of support is our effort to help local businesses prepare for emergency situations by offering a free Emergency Ready Profile.  When fire and water cleanup is needed, getting help is quicker and easier using the SERVPRO Ready Plan App.  The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management.  It allows for the creation of an Emergency Ready Profile containing critical facility information to help speed up response time in the event of an unexpected disaster.  Making sure your business is "Ready for whatever happens".  SERVPRO of Carleton/Maybee is here in your community and we are here to help you.

Pedal Level Pebble

4/8/2019 (Permalink)

And we're off!

SERVPRO of Carleton/Maybee is proud to support our Flat Rock Area Rotary in the annual Pedal Level Pebble!  Here is our very own marketing manager, Stephanie along with some of her family in the 1st Annual Flat Rock Rotary Pedal Level Pebble.  This annual fundraiser goes to help fund the local "shopping with heroes" event each year where less fortunate children are brought in to do Christmas shopping with local police officers and fire fighters.  Rotary is founded on the belief of service above self and works within the community to better the lives of it's residents and those in need worldwide.  SERVPRO of Carleton/Maybee is looking forward to the next annual Pedal Level Pebble.

Why SERVPRO?

11/9/2018 (Permalink)

Unlike a lot of nationally known companies, SERVPRO is a franchise system, which means that although roughly about 1700 of us all across the country share a name, each is individually owned and operated, truly making us a local business.

Here at SERVPRO of Carleton/Maybee, we are not just a local sign on the door; we do our very best to make a difference and help out in the community.  From being an active member in the Southern Wayne County Regional Chamber of Commerce and local Rotary Club, sponsoring local school events, to volunteering in our local business group to put on the annual Easter Egg hunt, Spooktacular Halloween event, and multiple trunk or treats throughout several cities, we love hanging out with other members of the community!

One of the most recent things we have been really excited about starting is our fire care package bags.  By partnering with several of our local fire departments, we have put together a small bag of amenities to be handed out to fire victims in ours and surrounding cities.  These care packages are made with both adults and children in mind, and include essentials such as toothbrushes, toothpaste, deodorant, first aid kit, teddy bear, coloring activity book and crayons, just to name a few.

When you call SERVPRO of Carleton/Maybee, even  for the simplest of carpet cleanings, know that you are supporting a local business that loves giving back and trying to make a positive difference.

If you or your business is interested in donating items for our fire care packages, please call the office at (734) 299-7006.

Tips for Standing Water in Monroe County

10/5/2018 (Permalink)

SERVPRO of Carleton/Maybee offers tips on dealing with flood water

A flood doesn't end once the storm stops.  We still have to deal with all the standing water that is left behind.  Most people don't realize, but flood water can take up to 11 days to disappear; it's not time to relax and go fishing. 

If you have to evacuate your office, do not go back until you have been told it is safe. 

Be careful driving in Monroe County.  Remember to "Go around. Don't drown!"  The water may be too deep for safe travel. 

Floods are not natural swimming pools

• Sewage, debris, and other unpleasant things may be in the storm water leftovers
• Swimming, wading, or rafting could make you sick
• Do not drink the water under any circumstances! 
• Water conducts electricity.  Underground power lines can give you a dangerous shock that could result in severe injury or even death

Flood waters vs. Animals in Monroe County

• Snakes and other animals may get into your building.  Wear work boots and heavy gloves when you are cleaning up from flood waters
• Some animals may find your office a cozy place to live, so be alert
• If tap water is unsafe for you to drink, it is also unsafe for your pets

Links: 

https://www.ready.gov/floods

https://www.cdc.gov/healthywater/emergency/extreme-weather/floods-standingwater.html

Mold in Your Home or Rental Property

10/5/2018 (Permalink)

The professionals at SERVPRO of Carleton/Maybee are licensed in mold remediation, and are ready to tackle the problem!

The Truth About Mold

Mold:

• grows from mold spores
  • spores are too small to see unaided
  • spores can survive harsh environments for many years
• can grow almost anywhere
• needs to have only
  • above-freezing temperatures
  • protein, such as animal dander, skin cells, wood, plaster, or carpet
  • moisture (high humidity is enough)
• grows rapidly
• damages and can even ruin property
• has a bad smell
• is unsightly (and can come in many different colors)

If you have a small amount of mold on a dish, for example, you can clean it.  You can even throw the dish away. 

However, if you have a large amount of mold, you need licensed mold remediation.  The Environmental Protection Agency (EPA) defines a "large amount" as an area of 10 square feet or more. 

SERVPRO of Carleton/Maybee is licensed in the mold remediation process, and is qualified for even the worst of mold situations. 

If you see or smell anything that may lead you to  believe that you may have mold in your home, please contact the mold professionals at SERVPRO of Carleton/Maybee at (734) 299-7006.  If you are in a rental home, talk with your landlord if you suspect a problem to see if licensed professionals need to become involved. 

Preparedness is Key; Tips for Monroe and Wayne County Residents

9/19/2018 (Permalink)

September is National Preparedness month, which begs the question whether or not you would know what to do if an emergency happened in your home.

Here are some helpful tips to keep you and your loved ones safe:

• Come up with several evacuation routes out of the home and go over these routinely, especially with younger family members
• Designate a meeting place if you get separated
• Inspect fire extinguishers on a regular basis and know how to use them (see a below blog entitled Would You Be Prepared to find detailed instructions on how to test your fire extinguisher and know what class of fire it is intended for)
• Ensure there are both smoke detectors and carbon monoxide detectors located in multiple locations in your home, and test them on a regular basis
• Put together an emergency waterproof bag that includes, but is not limited to the following:
  • Water bottles
  • Matches and a lighter
  • Flashlight and batteries
  • A roll of toilet paper
  • Poncho
  • Cotton t-shirt (you can wrap this around your nose and mouth to help filter dangerous debris
  • Glow sticks
  • Durable rope
  • Box cutter
  • Spare house keys (clip on a whistle and Swiss army knife)
  • Non perishable food bars
  • A pair of gardening gloves
  • Duct tape
  • First aid kit
  • Toiletry necessities (medications, anti bacterial soap. . .)

    For more information on specific types of situations to prepare for, or for print out forms to help your family gather the proper information, visit ready.gov

    If you have experienced an emergency situation and need help, please contact SERVPRO of Carleton/Maybee at (734) 299-7006.

Knowing Your Weather Terminology

7/5/2018 (Permalink)

Here are a few weather terms and definitions that may make this storm season a little easier to get through.

With summer here, it is only a matter of time before we start to see some crazy Michigan weather, and that means that the meteorologist will be using terms that may be a little confusing.  Do you know the difference between a tornado watch and a tornado warning?  Here are a few weather terms and definitions that may make this storm season a little easier to get through.

Warning:  A warning is issued when a hazardous weather event is occurring, imminent, or likely.  A warning means weather conditions pose a threat to life or property.  People in the path of the storm need to take protective action.

Watch:  A watch is used when the risk of a hazardous weather event has increased significantly, but its occurrence, location, or timing is still uncertain.  It is intended to provide enough lead time so those who need to set their plans in motion can do so.  A watch means that hazardous weather is possible.  People should have a plan of action in case a storm threatens, and they should listen for further information and possible warnings especially when planning travel or outdoor activities.

Advisory:  An advisory is issued when a hazardous weather event is occurring, imminent, or likely.  Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.

Firework Safety in Woodhaven, Michigan

7/3/2018 (Permalink)

Although beautiful, fireworks can be dangerous. Here are some safety tips to remember this 4th of July.

July is here, and with it comes barbeques, pool parties, and fireworks!  Fireworks are a ton of fun and are beautiful to watch, but it’s important to remember that they are still explosives and should be handled with extreme caution.

On average, 280 people go to the hospital with firework related injuries daily during the month surrounding the 4^th of July holiday.  In 2017 alone, 37% of firework related injuries affected the arms and hands, 36% were to the face, head, and eyes, while 27% affected the lower half of the body.  Over 53% of these reported injuries were burns.

To help keep this from happening to you or someone you love, here’s some firework safety tips from the United States Consumer Product Safety Commission:

https://www.cpsc.gov/Safety-Education/Safety-Education-Centers/Fireworks

• Never allow young children to play with or ignite fireworks.
• Avoid buying fireworks that are packaged in brown paper. This is often a sign that the fireworks were made for professional displays and could pose a danger to consumers.
• Always have an adult supervise firework activities. Parents don’t realize that young children suffer injuries from sparklers.  Sparklers burn at temperatures of about 2,000 degrees – hot enough to melt some metals.
• Never place any part of your body directly over a firework when lighting the fuse, and back up to a safe distance immediately after lighting it.
• Never try to re-light or pick up fireworks that have not ignited fully.
• Never point or throw fireworks at another person
• Keep a bucket of water or a garden hose handy in case of a fire or any other mishap.
• Light fireworks one at a time, then move back quickly.
• Never carry fireworks in a pocket or shoot them off in metal or glass containers
• After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.

Have a safe and Happy 4^th of July, from your Friends at SERVPRO of Carleton/Maybee.

Disaster Planning for Businesses in the Downriver and Monroe County Areas

7/2/2018 (Permalink)

The front of an Emergency READY profile can be seen here. Each profile is different and can be completely customized for individual business needs.

According to industry research, as many as 50% of businesses may never recover if faced with a disaster.  Of those that do survive this traumatic event, the majority of them had some sort of disaster or preparedness plan in place in case of such a disaster.

Having some sort of disaster plan in place makes it possible for businesses to start picking up the pieces immediately following a loss, minimizing business interruption and getting them back on their feet faster.

Did you know that SERVPRO can help?

What many people may not know is that SERVPRO of Carleton/Maybee offers a complementary Emergency READY Profile, which is SERVPRO’s answer to an emergency preparedness plan for local area businesses.  By developing a SERVPRO Emergency READY Profile (ERP), you will minimize the extent of damage from the water or fire, and also minimize the amount of time your business is interrupted.

So what is an ERP?

An ERP is a concise document that contains critical information in the event of an emergency.  Water and gas shut off valves are located and labeled, priority areas and priority contact information is listed, the closest fire hook up is located and even your local SERVPRO franchise professional is listed in order to start mitigation without delay.  Pictures and detailed descriptions are included as well, making it easy for even the newest of staff members to know where these locations are. 

Don’t know where your physical copy is? SERVPRO has that taken care of too!  There is now an app where you can find all of this information, and when you get your physical copy, your SERVPRO professional will also email you a link with your individual sign on instructions so you have 24/7 access to the online version and can even submit a loss.

If you have questions about an Emergency READY Profile, or would like to have an ERP done for your business, please call SERVPRO of Carleton/Maybee at (734) 299-7006.

Brownstown Residents: Know the Dangers of Carbon Monoxide

5/30/2018 (Permalink)

This is an example of one of the more inexpensive carbon monoxide detectors on the market.

Carbon monoxide has long been known as the “silent killer.”  Colorless, tasteless, and odorless, it’s no wonder that it is one of the most difficult gasses to detect.

What are the causes of carbon monoxide?

Carbon monoxide can be created by space heaters, open flames, gas appliances, generators, grilling, a blocked chimney, or even a running car in an enclosed space. That is why it is imperative to install and operate appliances as the manufacturer recommends to decrease the chances of carbon monoxide levels rising.

How do I know if I've been affected?

Carbon monoxide prevents the blood from being able to carry oxygen.  Symptoms are similar to those of the flu, without the fever. Other symptoms include dizziness, severe headache, confusion, fast heart rate, convulsions, and even unconsciousness.  Left in a situation with heightened levels of carbon monoxide, brain damage could occur or even death.

If you think you may have higher than normal carbon monoxide levels in your home, do not ignore it! If you are not experiencing symptoms, immediately open doors and windows to air out the area, turn off the source and call the Fire Department.  If you are experiencing any of the above, get to fresh air immediately and call 911 from a neighbor’s home.

So how do you protect yourself?

Luckily, there are carbon monoxide detectors that measure levels over a period of time, and give you adequate time to either ventilate the area or evacuate. They are reasonably priced, starting from around $12 and going to over $100 depending on how high tech you are looking for, and can be self monitored, or system connected and monitored like your home security system.

It is recommended that there is one on each floor, and especially outside of sleeping areas.  Sensors should be at least 15 feet away from fuel burning appliances, and tested once a week.  Sensors last typically 2-5 years, but routine maintenance is encouraged. Every month the unit should be unplugged and either vacuumed or wiped with a dry cloth to remove any dust.

Don’t put you and your family in danger!  Know the hazards of carbon monoxide and how to keep your home and loved ones safe!

Dundee 24 Hour Emergency Water Damage Service

5/11/2018 (Permalink)

Major flooding in Dundee has covered sidewalks, outdoor stairways, and has left only the tops of landscaping visible in areas.

SERVPRO of Carleton/Maybee is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (734) 299-7006

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carleton/Maybee has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Carleton/Maybee

SERVPRO of Carleton/Maybee specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Flat Rock Commercial Property After A Water Damage Event

5/11/2018 (Permalink)

Flooding and water damage events at Flat Rock commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Carleton/Maybee

SERVPRO of Carleton/Maybee specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For any of your cleaning or water restoration needs, please call SERVPRO of Carleton/Maybee at (734) 299-7006

Would You Be Prepared?

5/3/2018 (Permalink)

This Fire Extinguisher demonstrates where the pressure gauge, class, and instructions are located on the unit.

If you had a fire in your home within the next 5 minutes, would you know where the nearest fire extinguisher is? Would you know how to use it without having to stumble through reading the instructions on the side?  Do you know when the last time was that you inspected your fire extinguisher?

These questions may seem frivolous as you briefly scan over the information in this blog, but if you were put in that situation today, the answers to those questions could mean the difference between complete devastation and minimal soot damage to your home.

 Let’s start at the beginning:

Knowing your Fire Extinguisher

There are 4 basic classes of fire extinguishers; each being specific to put out different types of fires.

• Class A are used for fires involving ordinary materials like wood and paper
• Class B are used for highly flammable liquids such as gasoline and grease
• Class C are used for electrical fires
• Class D are used on fires involving flammable metals

Some extinguishers are multipurpose and can be used for multiple classes of fires. Your particular extinguisher should be labeled or have a diagram specifying what Class/Classes it is designed for.

Fire extinguishers should be inspected at least once a month, and should cover 3 things:

1. Make sure the nozzle is clear of obstructions
2. Ensure that the tamper seal is intact
3. Check that the pressure gauge is in the green zone. If the arrow indicator is in the red, the extinguisher will not function properly.

Proper Use of a Fire Extinguisher In Case of an Emergency

Now that you are comfortable with knowing that your extinguisher is still in good working condition and is the proper Class for said fire, here is the easiest way to remember how to properly use it in case of an emergency.  Remember the acronym P.A.S.S.

1. P. Pull the pin and hold the extinguisher upright
2. A. Aim the extinguisher at the base of the fire and stand back
3. S. Squeeze the handle
4. S. Sweep the nozzle from side to side

For more tips on how to minimize damage and increase your chances of a successful restoration or for any of your other cleaning and restoration needs, call SERVPRO of Carleton/Maybee at (734) 299-7006.

Monroe County Residents: What to Know About Mold After Flooding

5/2/2018 (Permalink)

After devastating flooding destroyed homes and displaced people all across Monroe County and other areas of Southeast Michigan two weeks ago, Spring has finally come and temperatures are starting to warm up.  With the increase in temperatures, however, it is now more important the ever that homeowners and business owners alike be aware of mold and the proper precautions to take if mold spores are suspected.

Mold is all around us, and occurs naturally in our environment; floating through the air as tiny particles. Some types of mold can even be useful. For instance, penicillin, which has been used medically for over 70 years, and has saved millions of lives, is actually a product of mold.

Unfortunately though, all strains of mold are not as beneficial as penicillin, and exposure can cause health concerns, especially for the elderly, children, people with weakened immune systems, and for those with respiratory issues.

What to be on the lookout for:

• If you have had a water loss in the past, or have evidence of moisture problems, you may be at risk
• Visible presence of something that appears like it may be mold
• Higher than normal humidity
• Musty odor

What to do if you suspect mold

• Turn off your HVAC and heat; air movement could cause the spores to spread
• Do not touch or disturb what you suspect may be the presence of mold
• Most importantly, call the professionals at SERVPRO of Carleton/Maybee at (734) 299-7006 to assess the situation